Numana Works

Frequently asked questions.

Looking for how-to steps?

The full feature guide walks through every screen with examples and screenshots.

Open the guide →
Getting started

What does Numana Works do?

It runs the work behind your store: purchase orders, receiving (with damaged/short handling), stock counts and adjustments, supplier and landed costs, and reorder suggestions — keeping your inventory and unit costs accurate in Shopify as you work. See the feature guide for a tour of each part.

Do I need Shopify POS Pro?

No. Numana Works works for any Shopify store — online-first or retail — with no POS Pro required.

How do I install it, and is there much setup?

Install it from the Shopify App Store and it opens inside your Shopify admin. Your products, variants, inventory and locations sync automatically from Shopify — there's nothing to import. You add your suppliers in a quick form, and you're ready. See Getting started.

I'm moving off Stocky — can I import my data?

Your products, inventory, unit costs and locations are already synced from Shopify, so there's nothing to import there. You add suppliers in a quick form (it's usually a short list). There's no Stocky API, so there's no automatic Stocky import.

Using Numana Works

How do purchase orders work?

Create a PO, pick a supplier (it's auto-numbered), set the delivery location, currency and terms, add line items, then save as a draft or submit it to your supplier. Each PO tracks from Draft → Submitted → Partially received → Completed. Full steps and an example: Purchase orders.

How does receiving work?

In two simple steps. First you log what arrived and its condition (accepted, damaged, short). Then you set the cost — including any freight, duty or brokerage for true landed cost — and post the received stock to Shopify. See Receiving.

How does it track unit costs and landed cost?

When you cost a receipt, Numana Works starts from your PO price, lets you add freight/duty/brokerage spread across the lines, and blends the result into your weighted-average unit cost in Shopify. You can correct a cost anytime with Adjust cost. See Receiving and Stock & cost.

Can I run stock counts and fix discrepancies?

Yes. Run a stock take for a location, enter what you counted, and apply the variance — Shopify updates and the change is logged with a permanent ID. You can also adjust stock (damage/loss/found), correct costs, and transfer stock between locations. See Stock & cost.

How does the reorder suggestion work?

It forecasts demand from your own sales over the last 60 days and ranks items by how soon they'll run out, suggesting how much to order to cover the supplier's lead time plus a month of stock — and which supplier to order from. See Reorder.

Does it support multiple locations and currencies?

Yes — Numana Works works across multiple locations and currencies in one place.

Can I put my company branding on the POs I send suppliers?

Yes. Add your company name, address, logo, payment terms and footer in Settings › Purchasing, and they appear on the purchase orders you send.

Can I invite my team and control what they can do?

Yes. Invite people as Owner, Operator or Viewer so they see and do exactly what they should.

Does it do accounting or bookkeeping?

Not yet — Numana Works is focused on operations today, and keeps your inventory and costs accurate. Full books (supplier bills, payments, financial statements) are on our roadmap as a future upgrade; your operations data carries over.

Data & security

What data does Numana Works access?

Products, variants, inventory and locations; and order financial data — order totals, tax, currency and line-item quantities/SKUs — which it uses to keep your inventory and costs accurate and to forecast reorders. It does not request or store customer names, emails, phone numbers or addresses.

Is my data secure?

Yes. All traffic uses HTTPS/TLS, the app authenticates through Shopify's session tokens, and data is encrypted in transit and at rest. We don't sell data or use it for advertising or profiling. See our Privacy Policy.

What happens to my data if I uninstall?

Uninstalling revokes the app's access immediately, and your shop's data is removed. We store no customer personal information at any point.

Billing & plans

How much does it cost, and is there a free trial?

Numana Works is a simple monthly subscription with a free trial. Billing is handled by Shopify, on your regular Shopify invoice. See the Shopify App Store listing for current pricing.

Can I cancel anytime?

Yes — uninstall the app from your Shopify admin and billing stops. There's no separate account to close.

Support

How do I get support?

Email support@numanaconsulting.ca. Most questions are answered in the feature guide.

Who builds Numana Works?

Numana — an operations consultancy that kept seeing the same gaps in small and mid-sized businesses and started building the software to fix them. If you need help, you'll hear from someone who understands operations and how a business actually runs.